Cancellations and Returns
We understand that you want to keep your private life, well, private. Therefore, we follow a strict privacy policy when you place an order, create an account, or sign up for our newsletter. We ensure the privacy and safety of all your personal information, order history, and other records.
We do not pass on your combined personal and order details to third-party affiliates or advertising partners.
We do not pass on your contact details, like phone number or email address, to anyone, except to our delivery partner to deliver your order.
Shipping
The standard delivery time varies between 7-10 working days.
Cancellation
100% money will be refunded if the order is cancelled before the item is packed and shipped. If cancelled after the item is shipped, logistics and reverse logistics charges will be deducted, and the balance will be refunded within 15 days.
Returns
Please note that all items returned must be in their original, unopened packaging with all labels and tags still attached. items can’t be returned unless faulty. All goods will be inspected on return.
Please allow up to 15 working days for the funds to show in your account. In the unlikely event that we are unable to provide a replacement, we will automatically refund you and let you know via email.